Return policy

return / exchange / cancel order

We cannot accept changes (product changes, color/size changes, etc.) or cancellations after ordering.
Please check the contents before placing your order.
We do not exchange or accept returns for customers' convenience, such as wrong size, wrong order, etc.
We will deal with cases where the product is defective or a different product arrives.
In that case, please contact us via ""Contact Us"" within one week of arrival.

We will exchange it for the same product only if we have it in stock.
If there is no replaceable stock, we will issue a refund.
In addition, our company will bear the shipping costs for returning and resending the product.
Please note that we cannot accept returns or exchanges in the following cases:
·Returns due to customer convenience (size does not fit, wrong image, wrong order, etc.) ·Products that have been used more than 8 days ago,
·In the event that you lose a product that has been used once
·a product that has been stained or scratched by a customer
·a sanitary product such as underwear
·a packing slip, or a tag